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View the work hours overview as the administrator/supervisor

What can I see in the work hours overview as the administrator/supervisor?

As the administrator, you can view all hours for all customers.

As a supervisor, you can see the hours for customers assigned to your customer areas. This means that a supervisor might not be able to view all the work hours for an employee if this employee is also assigned to a customer outside the supervisor's areas.  For more information regarding this, go to Company Structure.

In the menu Work hours overview, you will be able to view and sort work hours by customer, employee, and customer areas for a specific period of time.

 

In this article, you will learn how to use the work hours overview:

 

 

This is how you find the Work hours overview

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In the menu, go to Work hours overview

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You can now sort your view
 
To learn more about what you can sort by, read the following article: How do I sort the view of the work hours overview?
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This is where you can see the total overview of work hours for the selected time period

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Go to In total for the period
 
The work hours are sorted by the cleaning types you have in the system. You will be able to see the scheduled and used time as well as the difference, transport time, and task price if you have enabled this. Read more about this in the article: Settings for the work hours overview
 

 

INFO:

Learn more about how to create, edit, and delete cleaning types in the following section: Cleaning types

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This is what the symbols mean

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The following symbols can be triggered in the work hours overview

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See the table below for a description of the meaning of the symbols
 
Symbol
Meaning
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The list contains 1 task with deleted employees
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The list contains 1 task which is reported and not approved
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The list contains 1 task where the time used is not approved
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There are public holidays in the selected period
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The list contains 1 task where no employees are associated

 

 

 

This is where you can see the work hours sorted by customers/employees/areas

 

You can have the tasks displayed by customers, employees, or areas depending on your choices in the sorting

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Next to Sort by, select one of the following:

 
  • Customer
  • Employees
  • Area
 

Next to Show, select either all customers/employees/areas

Thereafter, click on Update

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Scroll down the page until you see Customers/Employees/Areas with tasks during the period

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The tasks are summarised by cleaning types

Click on Show all to expand the list to view all the individual tasks

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You can now see all tasks sorted by cleaning type

Click on Hide all to collapse the list again

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This is where you can see the tasks distributed over the selected period of time

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Scroll down the page until you see Cleaning spread out over the period

 
In this view, you can see the tasks spread out over the selected period of time

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This is how you can see all closing days within a given period of time

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Click on the dropdown menu Sort by and select Customer

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Afterwards, select the customer whose closing days you want to see

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Click on Update

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Scroll down the page until you see Cleaning spread out over the period

Here you can see all closing days over the selected time period

To learn more about what you can sort by, read the following article: How do I sort the view of the work hours overview?

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Continue to the article: How do I manage tasks in the work hours overview?

Here, you can read more about your options for handling the tasks in the work hours overview.