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View the work hours overview as a customer contact

How can I use the work hours overview as a customer contact?

The customer contact can be granted access to the work hours overview. Here, they will be able to see all tasks that have been planned for their locations for a given period of time.

 

NOTE:

To be able to access this function, the customer contact must have access to the system, and the cleaning company must have granted access to the work hours overview as well. Read more about that in the following article: How can I grant the customer contact access to the work hours overview?

 

In this article, you will learn how to use the work hours overview as a customer contact:

 

 

 

This is where you can find the work hours overview

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In the menu, go to Work hours overview

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This is how you can set the sorting

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Select a start and an end date

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Decide whether you want the following to appear in the overview:
 
  • Calculate the difference

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Click on Update to show the tasks that match your sorting

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This is where you can see the total amount of hours planned for a given time period

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Go to In total for the period

 

Here, you can see all work hours summarised by cleaning type. You will be able to see the scheduled and used time as well as the difference if you have enabled this.

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This is what the symbol means

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The following symbol can be triggered in the work hours overview

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In the table below, you can see the meaning of the symbol

 

 

Symbol
Meaning
Screenshot 2024-01-11 at 12.53.05.png
There are public holidays in the selected period

 

 

 

 

This is where you can see the tasks spread out over your locations

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Go to Locations with tasks during the period

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The tasks are summarised by cleaning type.

Click on Show all to expand the list to view all the individual tasks

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You can now see all tasks sorted by cleaning type

Click on Hide all to collapse the list again

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This is where you can see the tasks spread out over dates for the selected time period

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Go to Cleaning spread out over the period

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Click on a task to show its information as well as your options for managing it
 

 

INFO:

You can also manage tasks by clicking on them in the view for Locations with tasks during the period.

If multiple tasks are highlighted, it means that they are part of the same repetition pattern.

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Depending on the task, the following options for managing tasks may appear:

 

 

Option
Meaning
Show in calendar
This option leads you to the calendar, where the task is located
Add comment
Add a comment to a task. The comment will be visible to supervisors and cleaning employees associated with the task.
Photo documentation
See the images that have been attached to the task
Cancel task
Request a cancellation of the task

 

 

 

 

This is how you can print out the work hours overview, or download it as a PDF file

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Click on Print page Print side.png

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The work hours overview will open in a new tab
 
Click on Download Screenshot 2024-01-22 at 09.39.59.png to download the work hours overview as a PDF on your device
 
Click on Print Screenshot 2024-01-22 at 09.40.23.png to print out the file

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